IT Managed Services

Our full-service IT solutions include complete support of your computer network and its users; unlimited remote & onsite help desk support, 24/7 network monitoring & maintenance, data backup management, security consulting, software training, strategic planning, and more. We serve both private and public sector organizations typically employing 10-200 users.

When it comes to your IT systems, there's no room left for uncertainties or discrepancies. You must be sure that you have a solid technical foundation on which to operate.

We approach your networks with this in mind. Our goal in managing your IT infrastructure is for you to be successful and productive, while keeping your IT costs low and creating a solution that works. As soon as we take on the task of maintaining and supporting your networks, your systems are maintained and cared for as our own, because you become an extension of our company.

Here are just some of the features of our comprehensive IT management services:

  • Proactive systems and network monitoring
  • Instant Remote Support
  • Guaranteed on-site response time within 24 hours
  • As-needed remote access to your network
  • Network security and monitoring
  • Off-Site backup of your valuable data
  • Ongoing IT efficiency and productivity enhancement consultations
  • Ongoing documentation of network progression and statistical data
  • Reduced hourly rates for on-site visits
  • Reduced rates on telephone technical support
  • Affordable IT solutions

Every client gets a custom IT solution, built upon a working relationship with you that lets our experts personally understand and accommodate your unique needs.

  • Computer Repair As computer repair company, we utilize a variety of proven methodologies as well as several industry best practices to respond to a computer repair request, or computer troubleshooting a quick and easy process. Our substantial investment in people, processes and technology allows us to provide the highest levels of on-site or remote computer repair possible. Furthermore, our innovative approach to supporting organizations eliminates many of the issues you may be experiencing with a traditional IT support offering.
  • Computer Support We can provide your company with professional computer support services. Every member of our team has at least seven years of practical hands-on experience and can quickly resolve your technical issues in the least amount of time. Each technical support person assigned to you account is equipped with the latest tools and application to help them fix your issues as quickly as possible. Also, our Managed IT Service offering can reduce or eliminate many of the issues and frustrations you may be experiencing with your current computer support provider or internal IT staff.
  • Disaster Recovery A disaster recovery plan and disaster recovery software can provide organizations with a reliable and dependable disaster recovery program to help protect your server and valuable corporate information and ensure business continuity in the event of a disaster. 
  • Help Desk Our help desk services and help desk software has been integrated with our network monitoring, remote diagnostics and customer portal applications to provide your help desk technician with an efficient means to resolve your network, mobile devices, laptops or desktop computers service request. In addition, our staff are able to respond to the many and varied "how to" questions and concerns that you staff have on a daily basis.
  • IT Consulting As a leading IT consulting firm, our affordable IT consulting services and tech consultants can help your company to to maximize your investments in technology as well as help ensure the continued optimization and operation of your IT infrastructure. 
  • Network Design and Network Installation We offer a comprehensive selection of professional network design and network implementation services to help support your business.
  • Network Solutions Our computer network solutions offer your small or mid-size business industry leading computer networking services that are provided by a team of computing experts that leverage the latest computer network tools and applications..
  • Online Data Backup Our online computer data backup software and online data storage solutions are an affordable yet highly effective solution to help ensure the protection and preservation of your valuable and mission-critical data.
  • Remote Repair and Onsite Support Our remote computer repair and onsite support repair services for your Servers, PC's and Desktops are performed by your assigned technical support team and can be provided at your office location or via remote access by our advanced software applications and tools.
  • Vendor Transition Plan Our proven and repeatable vendor transition plan and process allows your company to quickly and easily migrate from your current IT support vendor, internal IT resources, manufacturer or supplier to our leading infrastructure support framework.

 

Network Support

  • Remote and Desk-side support
  • Network support and monitoring
  • Spyware and Virus Cleaning
  • Port Mapping
  • Bandwidth Optimization
  • Intranet (Xamp, Lamp) Servers
  • PC Replacements and Rebuilds
  • Printers and Copiers


More Info